Shipping policy
Processing Time
Orders are typically processed and shipped within 1–2 business days. During holidays, limited-edition launches, or periods of high order volume, processing may take a little longer.
Shipping
We currently ship within the United States and internationally to select countries. Available shipping options and rates are calculated at checkout based on your location and order.
Tracking
Once your order has shipped, you will receive a confirmation email with tracking information when tracking is available.
Delivery Times
Delivery times vary depending on the destination and shipping carrier. Please note that estimated delivery dates provided at checkout are estimates and are not guaranteed.
International Orders
International customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
Lost, Delayed, or Damaged Packages
Once a package has been handed over to the shipping carrier, delays may occur that are outside of our control. If your package arrives damaged or you experience an issue with your delivery, please contact us at goldennotes.shop@gmail.com and we’ll do our best to help resolve the issue.